TalentFora Cookie Policy

Effective Date: 3 September 2026

Last Updated: 3 September 2026

1. Introduction and Corporate Identity

This Cookie Policy ("Policy") explains how FORASOFTWARE AUSTRALIA PTY LTD (ACN: 685 226 706 | ABN: 25 685 226 706) ("TalentFora", "we", "us", or "our") deploys cookies and analogous tracking technologies when you access our website or utilise the TalentFora Platform.

Please note that the TalentFora Platform operates strictly as an AI-assisted resume scanning and parsing tool. It is deployed exclusively as an assistive technology requiring mandatory human oversight by the user, and it does not engage in solely automated decision-making.

This Policy must be read in conjunction with our Terms & Conditions and Privacy Policy. It has been drafted to ensure strict compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Nature of Cookies and Tracking Technologies

Cookies are small data text files placed and stored on your device (computer, smartphone, or tablet) when you visit a website or interact with an online service.

Cookies facilitate the proper functioning of the Platform, maintain account security, retain user preferences, analyse engagement metrics, enhance service delivery, and support permitted marketing activities. Within this Policy, all references to "cookies" comprehensively encompass similar and derivative tracking technologies, including but not limited to web beacons, pixels, tags, local storage, software development kits (SDKs), and analytics tools that store or access information on your device.

3. Typology of Cookies Utilised

Subject to the configuration of our website and the Platform, TalentFora may deploy the following categories of cookies:

3.1 Strictly Necessary Cookies

These cookies are technically indispensable for the baseline operation of the website and Platform. They facilitate core functionalities such as secure login, user authentication, session management, payment processing flows, and fundamental site security. Consequently, these cookies cannot be disabled, as their absence would render the Platform inoperable or severely compromised.

3.2 Functional Cookies

These technologies allow the Platform to remember user-selected configurations and settings (e.g., language localization, customized user interface parameters, and saved account preferences), thereby delivering a more personalized and streamlined user experience.

3.3 Analytics and Performance Cookies

These cookies empower TalentFora to capture and analyse telemetry data regarding user interactions with the website and Platform. This encompasses page navigation patterns, feature utilization metrics, and error logging, which collectively inform our ongoing continuous improvement and feature optimization strategies.

3.4 Marketing and Advertising Cookies

Where implemented, and subject to user consent where required by applicable law, these cookies track browsing habits to measure the efficacy of our advertising campaigns, ascertain referral sources, and deliver tailored promotional communications relevant to your interests.

3.5 Third-Party Cookies

Certain cookies may be provisioned or accessed by authorized third-party vendors and sub-processors who assist TalentFora in the operation, security, analysis, and enhancement of the Platform.

4. Purposes of Cookie Deployment

TalentFora deploys cookies and similar technologies for the following primary commercial and operational purposes:

• To operate and maintain the structural integrity of the website and Platform;
• To secure user accounts, sessions, and data inputs;
• To facilitate seamless authentication and login processes;
• To execute secure payment and subscription lifecycle management;
• To retain specific user preferences and operational settings;
• To quantify and evaluate Platform performance and user engagement;
• To identify technical anomalies, debug errors, and deploy functional improvements;
• To aggregate and analyse broader usage trends and analytics;
• To integrate multi-channel customer communications and support mechanisms; and
• To execute and measure targeted marketing initiatives, where legally permissible.

5. Consent, User Controls, and Privacy Rights

In alignment with the Privacy Act 1988 (Cth) and the APPs, TalentFora ensures transparency regarding our tracking practices. Where legally mandated, we will solicit your consent prior to deploying non-essential cookies (such as those strictly for marketing or non-critical analytics).

TalentFora may deploy a cookie consent banner, a preference management centre, or rely on distinct browser and Platform settings to empower you to accept, reject, or granularly manage your cookie preferences. Furthermore, you retain the right to request access to, or correction of, personal information collected via these technologies. Should you have a complaint regarding our adherence to the APPs, you may contact our Privacy Officer (details below). If you remain dissatisfied with our resolution, you possess the right to escalate your complaint to the Office of the Australian Information Commissioner (OAIC).

6. Third-Party Providers and Cross-Border Data Disclosures

TalentFora engages specialized third-party service providers who may place or rely upon cookies to deliver their respective services. These critical operational domains include hosting infrastructure, payment gateways, performance analytics, customer support systems, security and fraud prevention protocols, and marketing networks.

Cross-Border Disclosures (APP 8): In accordance with Australian Privacy Principle 8 (Cross-border disclosure of personal information), we hereby notify you that data generated via cookies and Platform usage may be transferred to, accessed by, or stored with overseas recipients. Critically, this includes our global software development and technical support centre, Softfoora Services Pvt. Ltd., located in India, as well as distributed international cloud infrastructure providers. We take all reasonable steps to ensure that these overseas recipients are contractually bound by obligations substantially similar to the APPs and do not breach your Australian privacy rights.

7. Australian Consumer Law and Limitation of Liability

8. How to Manage Cookies

You maintain ultimate control over your cookie environment via your web browser settings. Most contemporary browsers allow you to view, individually delete, universally block, or restrict specific cookies (including third-party cookies). Please be advised that electing to block strictly necessary or functional cookies may disrupt essential website features or render the TalentFora Platform entirely non-functional.

9. Governing Law and Jurisdiction

This Cookie Policy, and any disputes or claims arising out of or in connection with its subject matter, shall be governed by and construed entirely in accordance with the laws of New South Wales and the federal laws of Australia. By utilizing the Platform, you irrevocably submit to the exclusive jurisdiction of the courts of New South Wales, Australia.

10. Changes to This Cookie Policy

TalentFora reserves the right to amend or update this Cookie Policy periodically to reflect legislative modifications, technological advancements, or internal corporate restructuring. Where material changes are enacted, we will undertake reasonable commercial steps to notify active users or prominently display an updated notice on our website.

11. Contact Details

For any legal inquiries, data access requests, or questions specifically pertaining to this Cookie Policy, please contact our Privacy Officer at:

FORASOFTWARE AUSTRALIA PTY LTD
ACN: 685 226 706 | ABN: 25 685 226 706
Principal Place of Business: U 1 29 HELEN ST. NEWTOWN QLD 4350
Email: privacy@talentfora.com